CLIENT CHARTER PERFORMANCE CLIENT CHARTER PERFORMANCE

Services
Pledge
Meet The Time Period / Client's Charter Standard
Exceed Time Period / Client Charter Standard
Total Services/
Remarks
Total
%
Total
%

To provide Agricultural Input As and When Required and in a Timely Manner

To supply fertiliser subsidies to eligible farmers at least one (1) week before the date of planting.

 

 

Memastikan 100% bekalan keperluan benih padi sah dapat dibekalkan kepada petani setiap musim.

A total of 9,500 paddy cultivators

 

 

 

 

 

A total 28,072 hectares of paddy field

95 %

 

 

 

 

 

100%

-

5 %

 

 

 

 

 

0%

 

Sedikit kelewatan berlaku disebabkan bekalan baja lewat dihantar oleh pembekal dan sedikit masalah dokumentasi tidak lengkap perlu dilengkapkan terlebih dahulu.

Pembekalan benih padi sah diperolehi daripada 5 Pusat Sediaan benih KADA, PPK KADA dan pembekal swasta yang memperolehi bekalan benih padi sah daripada pembekal yang diiktiraf.

To provide Quality, Adequate, Fair and Equitable Related Support Services

To provide advisory services to farmers either individually or collectively at least once per season.

A total of 9,500 paddy cultivators

100%

 

 

0%

To continuously carry out development programmes and advisory services, both formal and informal.

To ensure that control measures are in place within 24 hours of detection of an outbreak/disease.   100 %   0% No serious outbreak; only regular pest problems such as the infestation of apple snails (Pomacea canaliculata) which can easily be controlled through normal means.
Memberi khidmat Kejenteraan Ladang sekurang-kurangnya 40% keperluan setiap musim. 29,500 hectares 50 %   50 % Bilangan jentera yang dimiliki KADA hanya mampu memenuhi 20% daripada keperluan jentera manakala 80% keperluan dipenuhi dari jentera milik PPK, swasta dan jentera persendirian petani.

Memberi khidmat nasihat kepada usahawan pertanian padi, bukan padi dan industri asas tani dari masa ke semasa.

350 usahawan tani 98%   2% Khidmat nasihat secara berterusan sama ada secara formal menerusi penganjuran program kursus tertentu atau menghantar mereka mengikuti kursus anjuran pihak luar dan secara tidak formal menerusi lawatan ke projek yang dilakukan dari masa ke semasa.


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*The performance of the client charter achievement is assessed annually

Update : 14/10/2018