CLIENT CHARTER PERFORMANCE CLIENT CHARTER PERFORMANCE

 

Services
Pledge
Meet The Time Period / Client's Charter Standard
Exceed Time Period / Client Charter Standard
Total Services/
Remarks
Total
%
Total
%

Memberi Latihan Berkesan Berasaskan Teknologi Semasa

Memastikan sekurang-kurangnya 20% petani dan usahawan menerima latihan / kursus setiap tahun sama ada secara individu atau kumpulan.

10,000 petani dan usahawan tani 90%

 

55%

Program kursus / latihan dibuat secara formal dan tidak formal seperti latihan hands on di sawah.

Memastikan setiap pegawai / kakitangan diberi latihan / kursus sekurang-kurangnya 7 hari setiap tahun. 1,130 pegawai / kakitangan KADA 45%     45% pegawai / kakitangan telah menghadiri kursus / latihan lebih dari 7 hari setahun dan 55% mengikuti kursus / latihan kurang dari 7 hari setahun sama ada kursus anjuran KADA dan anjuran agensi luar.
To efficiently and effectively manage the Farmers' Organisation To manage the Annual General Meeting of Farmers' Units before the end of May of every year.   100%      
To finalise the audit reports of all PPK for tabling during the Annual General Meeting before the end of July.   100%      
To address any violation of PPK regulations within 2 weeks of the date of discovery.   100%      

Delivering the Latest Information Promptly and Accurately

To disseminate information on paddy cultivation, non-rice agriculture and agro-based industries through the KADA website, bulletins and brochures at all times.

Information Channelling

100%

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To channel information through various channels such as radio announcements, press releases, websites, pamphlets, bulletins, brochures, meetings, public announcements, etc.

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*The performance of the client charter achievement is assessed annually

Update : 14/10/2018